NAMMALOO 3S CERTIFICATE
CLEAN. SAFE. SMART. ALWAYS.
The NammaLoo 3S Certification ensures every restroom meets strict, audit-ready standards through a repeatable and fully auditable certification system—guaranteeing a consistent, high-quality user experience across three core pillars.
The 3S Certification System
Built on measurable criteria, checklists, and scoring, the 3S system ensures trusted, consistent, and high-quality restroom experiences—every single time.
Spotless
Consistent hygiene, odour-free ambience, and visibly clean facilities— maintained through regular inspections and verified protocols.
Safe
Secure, accessible, and user-friendly environments that follow essential safety, accessibility, and public-health standards.
Smart
IoT-enabled monitoring, live hygiene insights, and preventive maintenance for a reliable, tech-powered restroom experience.
NAMMALOO 3S CERTIFICATION MODEL
A clear 100-point scoring system rates every restroom across three pillars—Spotless, Safe, and Smart—for balanced, consistent quality.
Spotless
40 PTSHygiene, cleaning standards, odour control, and overall appearance
Safe
30 PTSPhysical safety, accessibility, security features, and public-health protocols
Smart
30 PTSIoT monitoring, real-time insights, preventive maintenance, and user experience features
Certification Levels
Restrooms are awarded one of five distinct levels based on their total score
Platinum
Excellence Recognized
Highest standard of cleanliness, safety, and smart readiness. Industry benchmark.
Gold
Premium Quality
Strong, reliable performance across all three pillars with consistent excellence.
Silver
Good Standard
Solid baseline quality with clear roadmap for improvement and optimization.
Bronze
Basic Compliance
Meets minimum certification requirements with areas for immediate improvement.
Needs Work
Action Required
Does not qualify; requires corrective action plan and re-audit.
Audit Process & Cadence
Ensuring continuous compliance through regular audits and assessments
Initial Audit
Comprehensive assessment during onboarding
All FacilitiesQuarterly Audits
For Platinum & Gold - ensures high-standard restrooms stay consistently superior
Every 3 MonthsBiannual Audits
For Silver & Certified - maintains compliance and encourages steady improvement
Every 6 MonthsCorrective Action Window
Providers receive 7–30 days to fix issues depending on severity
7-30 DaysThree Pillars of Excellence
Each pillar ensures specific standards are met for a complete quality experience
Visible cleanliness, odour-free spaces, fully stocked consumables
Surface Cleanliness
ATP targets: <300 RLU
Visual standards: Stain-free fixtures, clean floors
Odour Control
VOC levels: <500 ppb
Active systems: Required for certification
Consumables
Stock level: 100% availability
Monitoring: Real-time inventory tracking
Hand Hygiene
Downtime allowed: Max 1 per quarter
Readiness: Soap, water, drying available
Secure, accessible, hazard-free environments for all users
Accessibility
Stalls: One accessible per cluster
Compliance: Full ADA/WCAG standards
Safety Features
Anti-slip: Certified flooring
Emergency: Clear protocols & contacts
Electrical Safety
Protection: RCD/MCB required
Rating: IP-rated fixtures mandatory
Pest Control
Frequency: Monthly treatments
Documentation: Full audit trail required
Tech-enabled monitoring and preventive maintenance
IoT Sensors
Types: Occupancy, VOC, CO2, humidity
Coverage: 100% area monitoring
Real-time Monitoring
Dashboard: Live hygiene insights
Alerts: Predictive maintenance triggers
Maintenance Systems
Ticketing: Automated issue tracking
SLA: Guaranteed response times
User Experience
Feedback: QR code system
Interface: Public dashboard available
3S Certification Process — How It Works
A transparent, six-step workflow ensuring every restroom meets the highest Spotless, Safe & Smart standards
Application & Assessment
Submit audit request with floorplans, estimated footfall, and maintenance history for preliminary review.
Digital Self-Assessment
Complete our comprehensive digital questionnaire and upload required photos for remote evaluation.
On-Site Audit
Certified auditor conducts thorough evaluation of all 3S criteria, verifies processes, and checks IoT systems.
Scoring & Detailed Report
Receive comprehensive scorecard with evidence photos, actionable insights, and improvement roadmap.
Certification Award
Qualified facilities receive NammaLoo 3S Certificate valid for 12 months with tier-specific benefits.
Continuous Monitoring
Ongoing IoT monitoring, random spot checks, and quarterly reviews ensure sustained excellence.
Sample Audit Checklist
A quick, high-impact checklist used during every 3S audit—simple, digital, and fully evidence-based
General
Spotless
Smart
Designed to be exported as a digital checklist with Pass/Fail + Photos + Comments for complete transparency
SOP & Staff Training Program
Comprehensive training ensures every restroom is maintained by certified professionals following clear, audit-ready Standard Operating Procedures
Onboarding Training
- Complete PPE & safety equipment training
- Approved chemicals and proper usage protocols
- Standard cleaning methods and procedures
- Incident reporting and emergency protocols
- Hygiene standards and quality benchmarks
Daily Operational Tasks
- Pre-opening safety and hygiene inspections
- Mid-day spot cleaning and maintenance checks
- Consumable restocking and inventory management
- Odour control system verification
- End-of-day detailed inspection and reporting
- IoT sensor data review and anomaly detection
Weekly Maintenance
- Deep descaling and grout scrubbing
- Drain and trap cleaning and inspection
- Fixture maintenance and minor repairs
- Safety equipment testing and validation
- Accessibility feature verification
- Performance review and quality assessment
Monthly Procedures
- IoT sensor calibration and testing
- Scheduled pest control treatments
- Full facility deep-clean routine
- Equipment maintenance and servicing
- Staff performance review and retraining
- Compliance audit preparation
Incident & Emergency Response
- Spill and overflow emergency procedures
- User emergency and medical incident response
- Facility security breach protocols
- Equipment failure contingency plans
- Public health incident management
- Documentation and reporting requirements
Premium User Experience Features
Transform your restroom into a modern, high-value facility with these premium features
Contactless Access & Payment
Seamless digital entry and pay-to-use options for frictionless user flow. NFC, QR code, and mobile app integration.
Baby Care Amenities
Dedicated feeding rooms, diaper-changing stations, and nursing areas for families on the go. Fully equipped and sanitized.
Sanitary Management System
Vending machines, safe disposal units, and incineration systems to support comprehensive women's hygiene needs.
Comfort & Rest Pods
Optional nap pods, quiet rooms, and relaxation areas for travelers at select highway or roadside facilities.
LooCare AMC Integration
Automated maintenance tickets, SLA tracking, and continuous uptime monitoring for optimal facility performance.
ESG & SDG Alignment
Our 3S Certification not only ensures clean, safe, and smart restrooms, but also aligns with global sustainability and corporate responsibility frameworks
Good Health & Well-being
Promotes hygiene, disease prevention, and user safety
Clean Water & Sanitation
Encourages responsible toilet use and proper maintenance
Sustainable Cities & Communities
Supports cleaner, safer, and more accessible urban restrooms
Resource Efficiency
Drives sustainable restroom operations and reduces environmental impact
Community Empowerment
Promotes safe and inclusive sanitation through hygiene education
Transparency & Compliance
Ensures auditable 3S scoring and verifiable hygiene standards
With NammaLoo 3S Certification, your facility becomes a trusted, high-standard restroom provider while contributing to global sustainability and social impact goals.
Boost Your Business with NammaLoo 3S Certification
Investment: ~₹40,000/year (Certification + optional smart add-ons)
Increased Footfall & Revenue
+20 extra customers/day × ₹40 margin
Reduced Cleaning Costs
Optimized schedule savings
Lower Maintenance Costs
Preventive alerts savings
Consumable Savings
Tissue, soap, etc., savings
Total Annual Return: ₹3,26,500 • Net ROI: ₹2,86,500
Summary: Every ₹1 invested in NammaLoo 3S Certification can generate ~₹7 in tangible benefits
Operational Benefits
Deliver measurable value for both operators and clients through smarter, data-driven restroom management
Minimize Downtime
Predictive maintenance reduces breakdowns and emergency repairs
Increase Footfall & Satisfaction
Better hygiene and strong ratings attract more users and repeat visits
Cut Cleaning Costs
Smart sensors enable clean-on-demand schedules, reducing unnecessary manpower
Boost Brand & CSR Impact
Clean, safe, accessible restrooms enhance brand perception and meet hygiene expectations
Make Smarter Decisions
Data on peak hours, consumable usage, and footfall helps optimize staffing and procurement
Transform your restroom into a high-performing, cost-efficient, and reputation-boosting asset
Ready to Transform Your Facility?
Join industry leaders who have elevated their restrooms with NammaLoo 3S Certification. Experience the benefits of clean, safe, and smart facilities while achieving exceptional ROI.
Limited spots available • Applications processed within 48 hours